1. Introduction

Welcome to CHICCONSULT LIMITED (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use and protect that information, and your rights concerning your data. By accessing our website https://chicconsult.co.uk, using our services, or interacting with us in any other way, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that can identify you, such as your name, email address, phone number, and postal address. This information is collected when you:

• Register for an account on our website.
• Subscribe to our newsletter or other communications.
• Make a purchase or request a service.
• Participate in our surveys, promotions, or contests.
• Contact us via email, phone, or our contact forms.

2.2 Non-Personal Information

In addition to personal information, we may also collect non-personal information that does not directly identify you. This may include:

• Your IP address, browser type, and operating system.
• Details of your visits to our website, including traffic data, location data, and other communication data.
• Information about your usage of our services, including browsing history, search queries, and page interactions.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. We use cookies to:

• Remember your preferences and settings.
• Understand how you interact with our website and services.
• Provide personalized content and advertisements.
• Improve our website’s performance and user experience.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our services, including fulfilling orders and processing payments.
• Communicate with you, including responding to your inquiries, sending newsletters, and providing updates on our services.
• Personalize your experience on our website by showing you content and advertisements that match your interests.
• Improve our website, services, and marketing efforts by analyzing usage patterns and feedback.
• Comply with legal obligations, enforce our terms of service, and protect our rights and the rights of others.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

4.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe that such action is necessary to:

• Comply with a legal obligation or government request.
• Protect and defend our rights or property.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have certain rights concerning your personal information, including:

6.1 Access

You have the right to request a copy of the personal information we hold about you and to ensure that it is accurate and up-to-date.

6.2 Correction

If you believe that any of the personal information we hold about you is incorrect or incomplete, you have the right to request that we correct or update it.

6.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions, such as when we are required to retain the information for legal or operational purposes.

6.4 Restriction

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information or object to its processing.

6.5 Objection

You have the right to object to our processing of your personal information, including for direct marketing purposes.

6.6 Data Portability

You have the right to request that we transfer your personal information to another organization, or directly to you, in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

9. International Data Transfers

We may transfer your personal information to countries outside of your jurisdiction, including to servers and service providers in the United States and other countries where data protection laws may differ from those in your jurisdiction. When we transfer your information internationally, we take appropriate measures to protect your data in accordance with this Privacy Policy and applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CHICCONSULT LIMITED
Email: support@chicconsult.co.uk
Address: 71-75 Shelton Street, London, England, WC2H 9JQ

Thank you for trusting CHICCONSULT LIMITED with your personal information. We are committed to protecting your privacy and ensuring that your data is handled with the utmost care.